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Odoo ERP

Odoo ERP Implementation for US-Based Kitchen Supplies Distributor

Automated cross-border financial workflows and vendor coordination for a US distributor importing kitchen supplies from India, giving real-time stock visibility across borders.

Industry
Distribution & Trade
Region
North America / India
Stack
Odoo 18 · Sales, Purchase, Inventory, Accounting, Website, CRM

Key outcome

Cross-border process automation, real-time stock visibility, and scalable B2B infrastructure

The challenge

A US-based distributor of kitchen supplies imports products manufactured in India and sells to retail and B2B clients across North America. The business was running on a combination of spreadsheets, email threads, and a legacy accounting tool. Vendor coordination across time zones was slow, financial reconciliation happened manually at month-end, and there was no real-time view of stock across the supply chain.

The client needed a unified ERP system that could handle international procurement from India, multi-currency accounting, and a B2B portal for US customers — all in one place.

What we built

KometCode implemented Odoo 18 as the central business platform, configured across six modules:

Sales & CRM

  • B2B customer portal for order placement and status tracking
  • Price lists per customer segment (wholesale, retail, distributor)
  • Automated quotation-to-invoice workflow, reducing manual steps from 6 to 2

Purchase & Vendor Management

  • Vendor database with India-based suppliers, lead times, and preferred currency (INR)
  • Purchase order approval workflow with budget controls
  • Three-way match: PO → goods receipt → invoice

Inventory

  • Real-time stock visibility across a US warehouse and a third-party logistics partner
  • Reorder points and automated purchase requisitions for fast-moving SKUs
  • Lot tracking for import compliance documentation

Accounting

  • Multi-currency ledger (USD/INR) with automated exchange rate updates
  • Tax configuration for US sales tax (state-level) and Indian GST on vendor invoices
  • Automated bank reconciliation, reducing month-end close time from 5 days to 1 day

Odoo Website (B2B Portal)

  • Customer-facing order portal integrated with the Odoo backend
  • Real-time product availability and order status visible to buyers
  • Streamlined reorder experience for repeat customers

How we delivered it

The project ran over 14 weeks across four phases:

  1. Discovery (2 weeks) — Process mapping with the operations and finance team, data audit of existing records
  2. Configuration (6 weeks) — Module setup, tax configuration, vendor/customer data import, workflow automation
  3. UAT & refinement (4 weeks) — User acceptance testing, corrections, staff training for operations and finance roles
  4. Go-live & support (2 weeks) — Staged cutover from legacy tools, two weeks of post-go-live monitoring

Results

  • Procurement cycle time reduced from 8 business days to 3 with automated PO creation and approval
  • Month-end close reduced from 5 days to 1 day due to automated bank reconciliation and three-way matching
  • Real-time stock visibility eliminated the weekly inventory email thread between the US and India teams
  • B2B portal reduced inbound order emails by 70%, freeing up 6+ hours per week for the operations team

The client continues to work with KometCode for ongoing Odoo support and new module expansions.

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